Privacy Policy
How we collect, use, and protect your personal information
Effective Date: January 18, 2025
1. Information We Collect
Personal Information
When you use MyResumeSync, we collect the following types of information:
- Account Information: Email address, name, phone number, and location
- Resume Data: Resume content, job descriptions, and application materials you provide
- Payment Information: Billing details processed securely through Stripe (we don't store payment card details)
- Usage Data: How you interact with our service, including subscription usage and feature utilization
Automatically Collected Information
- Technical Data: IP address, browser type, device information, and operating system
- Analytics Data: Website usage patterns collected through Vercel Analytics
- Performance Data: Service performance metrics and error logs
2. How We Use Your Information
We use your personal information for the following purposes:
- Service Delivery: Generate personalized resumes, cover letters, and interview preparations
- Account Management: Maintain your account, process payments, and provide customer support
- AI Processing: Use your resume data with third-party AI services (OpenAI, Anthropic) to create optimized content
- Communication: Send service updates, billing notifications, and support responses
- Improvement: Analyze usage patterns to improve our service quality
3. Data Sharing and Third Parties
AI Service Providers
We share your resume content with the following AI service providers to generate optimized content:
- OpenAI: For resume analysis and interview preparation
- Anthropic (Claude): For resume writing and quality assurance
These providers are bound by their own privacy policies and data processing agreements.
Other Service Providers
- Stripe: Payment processing and subscription management
- Supabase: Database hosting and authentication services
- Vercel: Application hosting and analytics
We Do Not
- Sell your personal information to third parties
- Share your data for marketing purposes
- Use your resume content for training AI models
- Store your payment card information
4. Data Security
We implement appropriate technical and organizational measures to protect your personal information:
- Encryption: All data transmitted to and from our service is encrypted using TLS
- Access Controls: Database access is restricted using Row Level Security (RLS)
- Authentication: Secure JWT-based authentication system
- Monitoring: Continuous monitoring for security threats and vulnerabilities
5. Data Retention
We retain your personal information for as long as necessary to provide our services:
- Account Data: Until you delete your account or request deletion
- Resume Data: Until you delete specific resumes or your account
- Payment Data: In accordance with legal requirements and Stripe's retention policies
- Usage Data: Aggregated and anonymized data may be retained for service improvement
6. Your Rights (GDPR)
If you are located in the European Union, you have the following rights regarding your personal data:
- Access: Request a copy of your personal data
- Rectification: Correct inaccurate or incomplete data
- Erasure: Delete your personal data (available in your account settings)
- Portability: Export your data in a machine-readable format
- Restriction: Limit how we process your data
- Objection: Object to certain types of processing
- Withdraw Consent: Withdraw consent for data processing
To exercise these rights, please contact us at the information provided below.
7. Account Deletion
You can delete your account at any time from your profile settings. This will permanently remove:
- Your profile information
- All uploaded resumes and generated content
- Your subscription data (active subscriptions will be cancelled)
- Your usage history and analytics data
This action cannot be undone.
8. International Data Transfers
Your personal information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for international transfers in accordance with applicable data protection laws.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on our website and updating the "Last Updated" date.
10. Contact Information
Data Controller: MyResumeSync
Email: support@genieemail.com
Support: support@genieemail.com
For any questions about this Privacy Policy or your personal data, please contact us using the information above.